Hotel Hilton Hurghada Plaza

Avis Hotel Hilton Hurghada Plaza

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Avis par catégorie

• L'hôtel en général
  
  6,0

  Soleils

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  • Etat général de l'hôtel
    6,0

    Soleils
  • Propreté générale des différentes zones
    6,0

    Soleils
  • convivialité pour les familles
    6,0

    Soleils
  • accessibilité handicapés
    6,0

    Soleils
• Site et alentours
  
  6,0

  Soleils

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  • Commerces à proximité
    6,0

    Soleils
  • Possibilités d’excursions et voies de communication à proximité
    6,0

    Soleils
  • Restaurants/bars à proximité
    sans avis
  • Autres loisirs
    6,0

    Soleils
  • A proximité de la plage
    6,0

    Soleils
  • A proximité des remontées mécaniques
    sans avis
• Service
  
  5,3

  Soleils

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  • Service (ex. personnel aimable et serviable)
    6,0

    Soleils
  • Connaissances linguistiques du personnel
    5,0

    Soleils
  • Réception, Check-In, Check-Out
    5,0

    Soleils
  • Compétences (Traitement des réclamations)
    sans avis
• Restauration
  
  5,0

  Soleils

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  • Offre variée de plats & boissons
    5,0

    Soleils
  • Qualité des plats et boissons
    5,0

    Soleils
  • Ambiance & équipement du Bar/ Restaurant
    5,0

    Soleils
  • Propreté du restaurant
    5,0

    Soleils
• Sport, animation et piscine
  
  6,0

  Soleils

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  • Variété des loisirs (ex. sauna, tennis, animations, etc.)
    6,0

    Soleils
  • Qualité de la plage
    6,0

    Soleils
  • État et qualité de la piscine
    6,0

    Soleils
  • Animations enfants ou aire de jeux
    sans avis
• Chambre
  
  6,0

  Soleils

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  • Propreté de la chambre
    6,0

    Soleils
  • Taille de la chambre
    6,0

    Soleils
  • Équipement de la chambre (TV, balcon, coffre-fort, etc.)
    6,0

    Soleils
  • Taille de la salle de bain dans la chambre
    6,0

    Soleils

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Commentaire de l'hôtelier

Dear Guest,

Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Many thanks for your feedback as well as your comment, which I have relayed to the relevant department heads, in order to take the necessary actions, where applicable. Please accept my sincere apologies for any inconvenience this may have caused you. It is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.

I am very pleased that you have enjoyed your overall stay with us. We place great value on your continued relationship with Hilton.

Looking forward to welcoming you once again at the Hilton Hurghada Plaza or any of the Hilton Worldwide Portfolio of Hotels in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Shahinaz Atef
Quality Control Manager
Hilton Hurghada Plaza

Indications supplémentaires Hotel Hilton Hurghada Plaza